In the modern world, audio files, recordings, or interviews are very common. Still, people might need these files in text format. It’s not always possible to do such transcriptions on your own, as it takes a lot of time. Luckily, best transcription services can help in these cases. We know that choosing best transcription company might be hard. So, we prepared this list of 10 best companies that can help you.
Top 10 Transcription Services Online
TheWordPoint is a relatively young company with best specialists onboard. They have a wide range of services, including transcription. They operate with 50+ language, 24/7 support, and powerful privacy policies. This agency never gives away your data or shares personal info. We have tested their services and were genuinely impressed with their customer support and delivery speed. But most importantly, accuracy of the final text was superb. Customer support was nice, friendly, and gave informative answers. Our order came faster than we expected, and we liked the affordable prices of this company. We were impressed by their professionalism. Finally, we concluded that TheWordPoint is among the best transcription companies on the market.
Pros:
- Fast customer support
- Delivery on time
- Best accuracy
Cons:
- Not many languages to choose from
Rev is amongst very famous professional transcription services. It takes an honorable second place in our list of 10 best services. This place is well-deserved, as Rev specializes in audio and video transcription. They offer 24/7 support and have a quick delivery that can be as fast as 12 hours. Also, they have affordable prices, which is a plus. We experienced a good accuracy service, but it’s not always the case with other customers. Unfortunately, we can’t name it №1 service. They often report getting automated transcription, so we can’t say Rev is the best service among those we reviewed. Still, they are worthy of your attention - but don’t forget to check the accuracy of files you get.
Pros:
- 24/7 support
- Very short delivery time
- Accurate translation
Cons:
- Mixed customer reviews
This best company provides considerable transcription services in different languages. There are over 1,000 available tongues. So, you have great chances of finding rare languages if you need them. This company can provide intelligent, verbatim, and edited service according to your choice. Also, they specialize in difficult industries like medical and legal spheres. Still, one of this company’s disadvantages is very high prices. Not everyone can afford them. So, only large firms with substantial financing can address this agency. We got a good quality document except for several mistakes that this best company reviewed very fast. So, we were satisfied with the final result and gladly gave this company third place in our best list.
Pros:
- Many languages to choose from
- Good quality translation
- Best selection of services
Cons:
- Prices aren’t best
- Documents might need revision
Tomedes has a wide range of translation assistance that can help you if you need more than plain transcription. They provide online transcription services, editing, translation, and syncing. There are variety of services to choose from. It’s one of best companies, as it has great pricing and delivery speed. You can order audio, video, or YouTube transcription. It’s useful for artists, creators, business owners, etc. It’s best if you have multiple large tasks or projects when you address Tomedes. Translation they provide has acceptable quality, although our expert pointed out certain inconsistencies between audio and final document. It could have been made by a non-native speaker, but generally, it was fine and usable.
Pros:
- Plenty of services
- Many languages
- Acceptable quality
Cons:
- Non-native speakers on staff
With DynamicLanguage, you can process different kinds of audio or video formats. You can also use the help of ISO-certified transcribers, which is a great benefit. Like best transcription companies, this firm has many languages for translation. There are 150 different tongues, and service is really quick. Choose it if you need urgent delivery and the deadline is tight. Still, there were issues. We got our documents fast, but the quality wasn't the best. There were certain errors in transcription, so we suspect there was some machine-based work. Documents make sense when you order additional proofreading assistance, but it’s acceptable as costs aren’t high.
Pros:
- 150 languages to choose from
- Fast service
- Affordable prices
Cons:
- Machine transcription
Professionals from legal and business spheres will especially benefit from this company. It’s confidential, and there are famous clients like The New York Times and Airbnb. Still, we can’t say it’s among the best online transcription services. They work with only 36 languages, so their choice is poor. To add, customer reviews are mixed. We also experienced insufficient service, as we got unedited machine transcription. We don’t think that a human expert did our project, or at least reviewed it. Our industry project turned out poor, but for general knowledge topics. So, it’s best to use Gengo for general knowledge texts.
Pros:
- Best transcription speed
- Experts in business and legal industries
- Great testimonials from famous clients
Cons:
- Only 36 languages available
- Machine-generated translation
This best company can transcribe to 150 languages, which is great if you need lesser-known tongues. There is also 24/7 customer support. This company promises fast online service, but we had a different experience. Our order was late because we needed revision. Morningside is not the best transcription service because we found the accuracy inconsistent. The first document we got had mistakes and didn’t correspond to the video we sent. But when we asked to revise it, the document was perfect. So, we made a conclusion that there are specialists of different levels. This isn’t best for the company’s reputation.
Pros:
- Many languages of transcription
- Great customer support
Cons:
- Quality isn’t always best
- Late orders
Important government agencies and businesses use this service to complete their transcriptions. This happens for a reason. They have great privacy policies, so you can trust sensitive documents to them. There are also multiple industries to choose from. Our experts estimated the accuracy at K-International and were generally satisfied, although there were small errors. But one thing we didn’t like was the late delivery. In our opinion, that is a serious fault. For a small document, we chose a 7-days deadline, but we still didn’t receive it on time. We think that good services should complete the orders by deadline, so K-International is not the best online transcription service.
Pros:
- Famous client’s testimonials
- Strong privacy policies
- Accurate documents
Cons:
- Prices higher than average
- Documents delivered late
Language Line is a transcription services company that can handle 240+ languages. They are also experienced with 25 years on the market. Prices are higher than average but still sensible. The company provides video and audio transcribing and has bilingual staff. Although there are rave reviews of this agency, we didn’t have a very positive experience. The customer support was slow to answer and didn’t give us essential information we needed. This is a rarity in today’s world, so we don’t think it’s a sign of good service. To add, the quality of the paper was mediocre. There wasn’t a possibility of revision, so it was a waste of time. There are services that offer better quality at the same price.
Pros:
- 240+ languages
- Vast experience in the industry
- Bilingual staff
Cons:
- Slow support
- Below average quality
Acclaro provides an online transcription service in lots of languages. The company has powerful speech recognition technologies and datasets that allow it to complete orders fast. They offer tech-enabled language solutions, transcription, and translation services. Still, it was really hard to find any related customer reviews on the Net about this company. We found this suspicious, but proceeded anyway and stayed unbiased as always. To our regret, the quality of services disappointed us. What we got was machine transcription with erroneous words and sometimes meaningless sentences. When we asked to revise the text, the customer support didn’t answer us, which is one of the worst kinds of support we ever got.
Pros:
- Good speech recognition technologies
- Experts in many industries
Cons:
- Machine transcription with no editing
- Unresponsive customer support
Our Evaluation Criteria of Best Transcription Services
We understand that it might be hard to find transcribing services that provide good documents. Doing your own research on the Internet might take hours. Luckily, you’re here - we’ve got the list of 10 best transcription companies prepared for you. We’re confident in what we say because we’ve got a strict system of evaluation. Every time we estimate an agency, we look at these criteria:
- Is It Legit? We check the company’s reliability. When you address a professional transcription service, you must be sure it isn’t a scam. There should be satisfied customers who receive error-free documents from specialists.
- Certifications. You don’t always need to be certified to transcribe. But the company, on the whole, should have at least current ISO certificates. This proves that the company caters to world business standards of quality.
- Own Testing. Customer reviews are important, but you can’t fully rely on them. So, to check the agency, we place a real order. When we get it, our transcriptionist checks the accuracy.
- Comparing Prices. The prices shouldn’t be too high or too low. Overpricing is not good for clients, while too low costs are bad for the company. So, we choose agencies with affordable pricing that is slightly lower than the market average.
- Do They Meet Deadlines? We understand that getting documents on time is very important, so we pay additional attention to it. Fast web translation services are important for any agency or individual, so we watch for our order deadline. Also, we see if there is an additional rush fee and what are average deadlines for different projects.
Who Should Consider Using These Options?
You might think that transcription is a rather uncommon service. Still, it’s very popular. Some professions and creators regularly use transcription services for their audios and videos:
- Educators
- Business coaches
- Authors
- Podcasters
- Bloggers
- Reporters
- Healthcare specialists
- Psychologists
- Journalists
This isn’t even the full list of experts who can use certified transcription services. The point is, some of us use audios or videos to record information and store it. But such files tend to take up a lot of computer memory. You cannot word search such files, and often, you might need them in text variants. For example, it’s better to transcribe a business meeting audio to compose a report that is more convenient to store.
Also, subtitling is a thing today. So, people turn to transcription services to get subtitles for their video. Plus, if you need to translate audio or video, you first need to transcribe it. People often use transcription services for audio interviews, songs, podcasts, or conferences. They also order meetings, recorded phone calls, YouTube videos, lectures, speeches, etc. There are more other documents to order. So, if your ones don’t fall into these categories, companies will do them anyway.
The Matter Of Quality
If you are a potential client of the best transcription company, remember that quality matters a lot. Perfectly, you should provide the highest quality audios. Otherwise, the results might not be as good as you expected. Quality always depends on file quality. Also, the number of speakers and their accents might influence the final result. When you hand in your files to an agency, don’t shrink them or convert them to other formats. This way, you will preserve the highest quality. If possible, record the audio with good equipment like a microphone.
Audio Transcription Services
Many specialists like writers, journalists, students, or podcasters might need transcription services companies. For example, writers or journalists might need it to edit and improve their texts. The students might have lectures that they’ve recorded in an audio format that’s not always convenient. Some lecturers might not have their audio in text format. So, using transcription services in such cases is a must.
Video Transcription Services
Transcriptionists’ work is very important for people who routinely record videos. There might be various languages of recording and various content to process with the best transcription services companies. Subtitles or text variants of your video will make them available for more people. Some of them might have hearing disparities, and some of them prefer to read rather than watch a video. Subtitling improves user experience, so you get more views and get more popular. To add, web pages with transcribed videos are easier to find via search engines. They get more visible due to text content.
Interview Transcription Services
Many professions record interviews. They are journalists, reporters, psychologists, sociologists, and more. For them, high-quality transcription services are very useful. They record ongoing conversations that are best to capture using audio. Often, specialists need to look into these recordings. It’s much easier to do if they are in text form. This way, people can edit, analyze their recordings, and put them in order.
Choose Your Expert And Don’t Forget About These Things
When you choose a transcription service, you should consider certain factors. It’s pretty easy to spot a good service - of course, if you know how. Read transcription service reviews, see if the agency has native experts, and pay attention to deadlines. Apart from these, think about the following:
- Does this company have sensible prices? Or does it have too low or too high ones?
- Does this agency provide error-free transcriptions at all costs? Or there tend to be inconsistencies in service quality?
- Does this company use glossary memory tools with relevant terms and expressions?
- Is there machine transcription? Or are there human experts?
- Does this company guarantee data protection and complete confidentiality to you and your recordings?
Pick The Best Service For Transcription
Choosing a company for transcription of your files might not be easy. There are lots of factors to consider. This is why we composed our list of 10 best transcription companies. We hope our selection helped you make your choice and pick best-fitting company for your purposes. If you want to know more about companies we mentioned, visit PickWriters for more information. Our unbiased expert team carefully reviews and estimates each company for your benefit.
