TheWordPoint.com

 

TheWordPoint.com is a multilingual company that has been in the business for years. This company very easily gained its success among clients thanks to the accuracy and high quality of translations. The secret of this company’s popularity is the employment of the best translators. When its competitors gradually move to the usage of machine translation, TheWordPoint does not rely much on automated translation. The company’s motto is to connect cultures from all over the world.

Our TheWordPoint review is based on universal factors that we use to evaluate such companies: content and information on the website, The Word Point reviews from customers, feedback that we find on and off-site, the array of services offered, pricing, special benefits, and the results of our own order for a document translation. This review of TheWordPoint is a summary of what we’ve discovered.

This company offers a variety of services that are suitable for businesses and individuals. They are divided into categories: translation, certified translation, localization, and proofreading. Each of these services can be applied to your specific industry like legal, medical, technical, business/finance, art, literature, academic, etc. Clients can request a translation of any document type be it a technical manual, immunization record or birth certificate, and driving license. Language experts can localize any software, website, app, or game. Transcription services online, that is, transcriptions from audio and video products, are also offered.

Again, The Word Point relies on human translators and proofreaders who provide their assistance in 50+ languages.

Customers have the option of choosing basic, professional, or premium services. This company offers these options, based on the type of work. Obviously, basic projects for personal and academic documents (letters, transcripts); professional is appropriate for such things as resumes, employee manuals, technology, etc.; the premium is recommended for legal, medical, contractual, etc. types of documents.

Pricing depends on the package you choose, language pair, length of your project, and its urgency. In all cases, this company provides additional free proofreading – something that is not offered by other agencies.

The Word Point supports globalization and offers students, fresh graduates, and enrollees a discount for the translation of job application, college transcript, or any other document.

To inspect the quality of their services, our QA team has ordered a translation of a 436-word letter from English to Japanese which was priced at $0.12 per word, for manual translation and proofing under the basic plan.

Quality can only be determined by linguists’ work and products that are actually received by customers. The testimonials on TheWordPoint site are all positive – we expect this. But we wanted to explore the feedback and comments from other places on the web. The overwhelming opinion of The Word Point is positive. Customers state that their products are of high quality and delivered on time.

The letter we’ve ordered was sent back before the deadline. We have messaged their customer support and asked about possible revisions if we find any inconsistencies. They replied quickly and guaranteed a free revision if something goes wrong. We took the Japanese translation of the letter to a native speaker for a check, and received confirmation that all nuances and syntax were perfect.

We remained satisfied with the result and impressed with the quality, communication, and delivery. The customer support is available 24/7 and ready to assist with the order placing, provide additional feedback, and get a free quote for your specific project. There was an available native speaker for our specific request and the order was completed on time.

As for the cons we want to mention in this review, it was a bit difficult to complete the form to get a free quote. This company should look to fixing that part of its site and make it more user-friendly.

In this TheWordPoint reviewwe can for sure recommend this company for multiple reasons. TheWordPoint sticks to the commitment to human translation services. Its prices are average on the market that makes them affordable for even students. Their customers are happy with the quality of all products they receive, and the confidentiality guarantee. Overall, we can name The Word Point the best translation website that will suit any business needs and individual requests.